Delete your Bonpredict account

Effective 3 August 2026

You can delete your Bonpredict account and the data attached to it at any time. There are two ways to do it.

The fastest way — in the app

1. Open Bonpredict and go to Settings.
2. Scroll to Account.
3. Tap Delete account.
4. Confirm with your password.

Your account is deleted immediately. You do not need to contact us.

We ask for your password because deleting an account cannot be undone, and we would rather one extra step than a mistake you cannot reverse.

If you cannot open the app

Email info@bonpredict.com from the email address on the account, with the subject “Delete my account”.

We will confirm your identity, delete the account, and email you when it is done. We aim to complete requests within 7 days and will always do so within 30 days, as required by data-protection law.

What gets deleted

• Your login — your email address and password.
• Your notification registrations — the device tokens that let us send you push alerts. Once these are gone, your phone stops receiving Bonpredict notifications.
• Your tracked matches — the list of signals you asked to be alerted about.
• Your app preferences — your notification settings.

What we keep, and why

We cannot delete everything, and it would be dishonest to imply otherwise. What we hold, why, and for how long is set out in full in our Privacy Policy.

• Billing and tax records. If you have ever paid for a subscription, the law requires us to keep the invoice and payment record for 7 years. These are held by our payment provider, Stripe, and by us for accounting. They are kept for that purpose only.
• Backups. Your data may persist in encrypted backups for up to 30 days after deletion, after which the backups themselves expire. It is not accessible or used during that time.
• Anonymised records. Statistics that can no longer be linked to you — for example how many accounts used a feature — may be retained. These contain no personal data.

Your subscription is cancelled with your account

Deleting your account also cancels your subscription. You will not be billed again.

The cancellation happens immediately, as part of the deletion. You do not need to cancel anything separately, and you do not need to contact us first.

No refund is issued for the remainder of a period you have already paid for. If you have just been charged and you delete your account the same day, email info@bonpredict.com and we will look at it.

In the rare case where we cannot reach our payment provider at the moment you delete, your account is still deleted — we will never hold your data hostage to a payments outage — but the subscription may survive. If that happens the app tells you so immediately, and emailing info@bonpredict.com is enough for us to cancel it by hand.

If you only want to stop the notifications

You do not have to delete your account to make Bonpredict quiet. In the app, open Settings › Notifications and turn off the alerts you do not want. Your account and history stay intact.

Questions

Email info@bonpredict.com.

See also our Privacy Policy, Terms of Service and Responsible Play page.

Bonpredict — Lechovou 39, 56626 Thessaloniki, Greece.