Delete your Bonpredict account

Effective 30 July 2026

You can delete your Bonpredict account and the data attached to it at any time. There are two ways to do it.

The fastest way — in the app

1. Open Bonpredict and go to Settings.
2. Scroll to Account.
3. Tap Delete account.
4. Confirm with your password.

Your account is deleted immediately. You do not need to contact us.

We ask for your password because deleting an account cannot be undone, and we would rather one extra step than a mistake you cannot reverse.

If you cannot open the app

Email info@bonpredict.com from the email address on the account, with the subject “Delete my account”.

We will confirm your identity, delete the account, and email you when it is done. We aim to complete requests within 7 days and will always do so within 30 days, as required by data-protection law.

What gets deleted

• Your login — your email address and password.
• Your notification registrations — the device tokens that let us send you push alerts. Once these are gone, your phone stops receiving Bonpredict notifications.
• Your tracked matches — the list of signals you asked to be alerted about.
• Your app preferences — your notification settings.

What we keep, and why

We cannot delete everything, and it would be dishonest to imply otherwise. What we hold, why, and for how long is set out in full in our Privacy Policy.

• Billing and tax records. If you have ever paid for a subscription, the law requires us to keep the invoice and payment record for 7 years. These are held by our payment provider, Stripe, and by us for accounting. They are kept for that purpose only.
• Backups. Your data may persist in encrypted backups for up to 30 days after deletion, after which the backups themselves expire. It is not accessible or used during that time.
• Anonymised records. Statistics that can no longer be linked to you — for example how many accounts used a feature — may be retained. These contain no personal data.

Your subscription is separate

Deleting your account does not cancel your subscription, and it does not issue a refund.

If you have a paid subscription, cancel it first from your account on bonpredict.com, or by emailing info@bonpredict.com. If you delete the account without cancelling, the subscription may continue to bill.

We know this is not the obvious behaviour. It works this way because the subscription lives with our payment provider rather than inside the app, and we would rather say so plainly than let someone keep paying for something they thought they had ended.

If you only want to stop the notifications

You do not have to delete your account to make Bonpredict quiet. In the app, open Settings › Notifications and turn off the alerts you do not want. Your account and history stay intact.

Questions

Email info@bonpredict.com.

See also our Privacy Policy, Terms of Service and Responsible Play page.

Bonpredict — Lechovou 39, 56626 Thessaloniki, Greece.